AI Support Knowledge Bot workflow blueprint

Inputs for the Support Knowledge Bot workflow

Provide the following information when starting this workflow. Required inputs are validated before the first workflow stage runs.

• Question

  Required

  Support agent question

  Type: String

Input template

This request shape is generated from the blueprint's input schema. Angle-bracket values are placeholders; defaults and examples appear only when the source blueprint defines them.

{
  "question": "<required string>"
}

How the Support Knowledge Bot AI workflow works

This support blueprint uses a dag workflow with 2 agents, 0 functions, and 0 MCP servers. This catalog blueprint is available by request; contact GraphN to discuss access and customization for your use case.

1. 1

   KB Searcher

   Agent using KB Searcher

2. 2

   Answer Formatter

   Agent using Answer Formatter

Blueprint resources and prerequisites

These are the actual agents, functions, and MCP servers declared by the blueprint. If an MCP server connects to an external system, configure the required connection and credentials in your GraphN workspace before running the workflow.

Workflow output contract

The completed workflow makes the following output available to downstream steps, applications, or API clients: