AI Escalation Detector workflow blueprint

Inputs for the Escalation Detector workflow

Provide the following information when starting this workflow. Required inputs are validated before the first workflow stage runs.

• Conversation

  Required

  Customer conversation transcript

  Type: String

Input template

This request shape is generated from the blueprint's input schema. Angle-bracket values are placeholders; defaults and examples appear only when the source blueprint defines them.

{
  "conversation": "<required string>"
}

How the Escalation Detector AI workflow works

This support blueprint uses a dag workflow with 2 agents, 0 functions, and 0 MCP servers. This catalog blueprint is available by request; contact GraphN to discuss access and customization for your use case.

1. 1

   Sentiment Monitor

   Agent using Sentiment Monitor

2. 2

   Escalation Drafter

   Agent using Escalation Drafter

Blueprint resources and prerequisites

These are the actual agents, functions, and MCP servers declared by the blueprint. If an MCP server connects to an external system, configure the required connection and credentials in your GraphN workspace before running the workflow.

Workflow output contract

The completed workflow makes the following output available to downstream steps, applications, or API clients: